💎 How to Reward Your Team (and Keep Them Forever)

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Welcome to another issue of the Glowelle Spark — your go-to newsletter for smart, sustainable spa growth.

Each edition is crafted to share practical, proven strategies that elevate client loyalty, boost revenue, and create a more elegant & profitable business behind the scenes

✨ In Today’s Issue…

We dive Into: how employee rewards are the secret sauce to keeping your team loyal, lit-up, and long-term—without adding burnout to your to-do list.

🧠 Bold Idea: You don’t lose great staff because of pay. You lose them because they feel invisible.

Ask any spa owner who’s had to suddenly replace their best esthetician or massage therapist, and you’ll hear a sad story that starts with:

But talent doesn’t just leave for more money.

They leave when:

• Their work goes unnoticed ✋

• Growth feels nonexistent 📉

• And “thank you” turns into “next client, please” 😰

When you flip that script and reward your team in meaningful, aligned ways?
They bloom—and your business booms. 🌸

📖 Story Time: The “Lemon Water Exodus”

Let’s talk about Camille. She ran a stunning spa. Think plush robes, cashmere throws, and the scent of neroli in the air. Clients raved.

But her team? Quiet quitting before it was trendy.

Here’s what she missed:

• Celebrating wins (big and small)

• Investing in growth, not just bonuses

• Showing appreciation more than once a year

One day, her top massage therapist left for a spa across town... that served lemon water. 🍋

Not fancy champagne. Just water. With care.

Why? Because that new spa asked what she needed—and delivered.

Camille learned that day: culture keeps talent. Not commissions.

🎯 5 Rewarding Moves That Actually Work

Here’s your simple plan to boost retention, energy, and loyalty—without overhauling your payroll.

1. 🎁 Create a VIP-Only Staff Rewards Program

Yes, for your team. Tiered rewards based on performance + attitude = engagement rocket fuel.

Offer:

• Quarterly experiences (like facials at a partner spa)

• Priority scheduling for top performers

• Recognition at your monthly team brunch

2. 📚 Invest in Growth, Not Just Gratitude

Send them to:

• Luxury product training events

• Paid continuing education

• Exclusive wellness retreats (yes, the ones clients get to go to)

This signals: You’re not just my employee. You’re my partner.

3. 💌 Handwritten Notes Beat HR Forms

You want next-level retention? Skip the generic “great job!” Slack message.

Try:

• A hand-written card after a tough week

• A personalized gift on work anniversaries

• Celebrating wins in front of clients to build pride

4. 🛍️ Product Perks That Feel Luxe

Let them try the new serum before anyone else. Offer team-only bundles. Let them be ambassadors of the glow ✨

5. 🎉 Monthly “Above & Beyond” Ritual

Public praise, applause, and a dreamy spa gift set for one person each month who crushed it. You’ll be shocked at how hard they’ll work for a $60 candle and a standing ovation. 🕯️👏

🧠 Why This Works (Backed by the Brain Science of Loyalty)

Employees stay when they feel:

• Seen 👀

• Safe 🛡️

• Supported 💪

When you reward people meaningfully and often, you shift from “job” to “home base.”

Suddenly, you’re not just a spa.
You’re a place people want to grow.

And when your team’s energy glows?
Your clients feel it in every swipe of serum.

🎥 Click HERE To Learn How To Tap Into Your Spa’s Goldmine – And Experience A New Way to Scale Faster

💡 The Glowelle Lesson:

Happy teams create loyal clients.
Loyal clients create stable revenue.
Stable revenue funds your spa dreams.

It all starts with how you treat the people who treat your people. 💆‍♀️💅

Need Help Now?

Here are three actionable steps you can take today to boost your profitability and maximize the potential of your existing customer base.

1. Watch our Luxury Spa Growth Series: 3 Free Videos

2. Order my Free Book: Strategic Loyalty

3. Order The Growth Accelerator Kit:

   It's the science of transforming a first-time visitors into lifetime VIPs who book regularly, spend more, and refer others to your spa without being asked.

   ➡️ It's a proven system that works specifically for premium spas, even if you've tried "everything" before.

Keep Glowing
✨The Spark Crew